YOUR CARE MATTERS

COMPLAINTS Policy

We pride ourselves on our excellent patient care. If however, you are not happy with our service, please follow our complaints procedure:

Complaining about Private Dental Treatment

If you wish to make a complaint about our Private dental services, please contact a member of our team on 01483 421511 who will forward your complaint to our Practice Manager. We endeavour to deal with any complaint efficiently and confidentially.

If you’re not happy with the way your dental practice deals with your complaint and it is not resolved to your satisfaction, contact Dental Complaints Service (www.dentalcomplaints.org.uk).

This service is funded by the General Dental Council (www.gdc-uk.org), which sets out standards of conduct for and regulates all dental professionals in the UK.
You can call the Dental Complaints Service on 08456 120 540 (Monday to Friday 9am-5pm), or fill out the complaint form on their website.